Job Summary

We at Millburn Home Instead are looking for a proactive and compassionate Recruitment and Engagement Coordinator to join us in our mission to enhance the lives of aging adults and their families. This role is responsible for recruiting, hiring, training, and supporting a team of dedicated CARE PROfessionals who deliver exceptional care to our clients. The ideal candidate is highly organized, personable, and committed to maintaining the highest standards of care and compliance.

Primary Responsibilities

• Respond promptly and professionally to all employment inquiries.
• Develop and execute creative recruitment strategies both online and through community outreach.
• Schedule and conduct applicant interviews and reference checks efficiently and professionally.
• Organize and deliver comprehensive CARE PROfessional orientation and training programs in alignment with Home Instead® standards and all regulatory requirements.
• Collaborate closely with the Scheduling Department to ensure high-quality caregiver-client matches and foster meaningful relationships.
• Track and manage applicant and candidate progress using designated software systems.
• Evaluate and update training and orientation materials on a regular basis.
• Monitor compliance with all relevant federal and local employment and safety laws (including EOE, ADA, FMLA, and OSHA).
• Communicate clearly and respectfully with franchise owner, office staff, CARE PROfessionals, clients, and family members.
• Uphold and enforce all company policies, procedures, and ethical standards.
• Perform additional duties as assigned by leadership.

Education & Experience Requirements

• Bachelor’s degree required.
• At least one (1) year of related business or recruitment experience, or a combination of education and relevant work experience.
• Valid driver’s license required.

Knowledge, Skills & Abilities

• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong verbal and written communication skills.
• Effective active listening and interpersonal relationship-building skills.
• Ability to work independently, manage confidential information, and meet deadlines.
• Demonstrates sound judgment, professionalism, discretion, and integrity.
• Highly organized with the ability to manage multiple priorities and timelines (daily, monthly, quarterly, yearly).
• Ability to build strong working relationships with administrative team, CARE PROfessionals, and the community.
• Team-oriented with a collaborative spirit and a positive, solutions-focused attitude.
• Demonstrated ability to maintain professionalism in a fast-paced and dynamic environment.
• Familiarity with caregiver scheduling systems or HR/recruiting platforms preferred.

Benefits

• Competitive salary
• Health, dental, and vision insurance
• Paid time off
• 401(k) with company match
• Professional development and training
• Supportive, mission-driven team culture

Equal Opportunity Employer

Baron-Queen Inc. DBA Home Instead is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

How to Apply

Click "Apply Now" to submit your resume and complete our online application. We look forward to connecting with compassionate and motivated candidates who are ready to make a difference.